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Eye of Riyadh
Tourism & Hospitality | Monday 23 April, 2018 12:39 pm |
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Emirates Palace General Manager, Martin Cramer On New Market Trends, Guest Experiences and The Hotel’s Participation in The Arabian Travel Market

Emirates Palace participation in the Arabian Travel Market, from 22 to 25 April at the Dubai World Trade Center, headed by General Manager Martin Cramer is off to a strong start in its first quarter into 2018, an improvement that has brought the hotel to a new era of hospitality as one of the top players in the market.

 

Martin Cramer, General Manager, Emirates Palace Hotel said, "The Arabian Travel Market is the most important event in the hospitality industry and we are very excited to participate in the exhibition" 

 

"We look forward to strengthening our existing relationships, introducing new players and discussing with our partners in the Arabian Travel Market about offerings and products that can help increase visitor numbers during the summer months” he added.

 

With trends and luxury tourism industry evolving, Cramer identifies the emphasis on genuinity and emotional connectedness over opulence and splendour experiences as among the shifts in the UAE market. Acknowledging the changes, Emirates Palace drives to incorporate a distinct authenticity that centers on individuality and personalized experiences by creating more offers for guest from innovative dining concepts, to showcasing of world-class sporting events and authentic cultural attractions complimented by the signature Kempinski Group essence with a goal to exceed guest expectations and satisfy even the most demanding travellers.

 

Working closely with their partners such as Department of Culture and Tourism and Etihad Airlines, Emirates Palace maximizes all opportunities to sustain luxurious services to provide guests with a unique experience in all aspects during their stay while maintaining a rate that can attract new as well as returning guests who continue to show their interest and loyalty to the hotel.

 

Emirates Palace provides superlative services and easy comfort in a luxuriant setting which brings an upward trend in guests from around the world, particularly Chinese guests who travel in groups. The hotel has also become the ideal destination in Abu Dhabi for meetings and conferences in the region for local and international corporations.

 

Cramer said, “My team and I are re-thinking our business model by watching trends and acknowledging them which is the key to longevity. After all, hospitality is the business of offering experiences, and if hotels do not provide guests with the experiences they want, they will logically go somewhere that will.”

 

“Year on year the UAE continues to attract more and more tourists, and 2018 will be no different. People come to Abu Dhabi to enjoy the sunny weather, the beautiful beaches, and legendary Arabian hospitality. Emirates palace represents authenticity, design and remarkable service. We are incredibly proud of our global debut and look forward to the continued growth of our exceptional collection globally,” he continued.

 

 

Most noteworthy, Emirates Palace is preparing for its participation in this year’s Arabian Travel Market (ATM) which will take place from 22- 25 April, 2018 at Dubai World Trade Center. The exhibition is expected to attract more than 2,800 international hotel, travel and tourism companies, showcasing the latest destinations and services offered worldwide.

 

“As the Arabian Travel Market is a key industry event, we are very excited to participate again this year. We are looking to strengthen our existing relationships and to see what new players have emerged in the last year. Due to its location in the calendar, of course discussions with our partners as to what offerings can assist to increase the visitor numbers in the summer months will be present, ” Cramer concluded.

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