Wednesday 15 Dhu al-Hijjah 1441 - 05th August 2020
    
  • Twitter Facebook Instagram Icon Linkedin Youtube Snapchat Alexa Icon RSS
Sign up for newsletter
Eye of Riyadh
Eye of Riyadh
Healthcare | Monday 27 July, 2020 10:09 am |
Share:

Saudi German Hospital Improves Patient Experience with AI Bots from Automation Anywhere

Automation Anywhere, a global leader in Robotic Process Automation  (RPA), announced a collaboration with Saudi German Hospital (SGH), using AI-powered software bots to help improve patient care and automate end-to-end business processes during the COVID-19 crisis.

 

The digital workers provided by Automation Anywhere are expected to transform SGH front and back offices to modernize key touchpoints  -- from patient on-boarding to insurance billings, office management operations and other financial processes – ultimately improving business resiliency for one of the largest healthcare providers in the region.  The deployment was facilitated by Advansys ESC.

 

"The addition of newest Automation capabilities will allow SGH hospital to add value and support caregivers  in the treatment process by providing deeper insights on the patient's specific condition, lifestyle &  patient behavior in real time," said Dr. Reem Osman – Group CEO- Saudi German Hospitals UAE. "The cognitive and AI technology infusion will empower our Intelligent Patient Platform to expand competencies and deliver better outcomes."

 

The RPA implementations are expected to have a huge impact to reduce patient waiting times and improved patient experiences.  Automation Anywhere and Advansys ESC worked with Saudi German Hospital to also identify automation opportunities in its insurance and finance departments that typically handle high-volume manual processes, such as insurance eligibility, insurance pre-authorization and patient enrollment. 

 

"Intelligent automation empowers healthcare organizations to perform more time-consuming, manual tasks, freeing up staff to treat an increased number of patients by improving hospital efficiencies," said Milan Sheth, executive vice president, IMEA at Automation Anywhere. "Medical systems impacted by the global pandemic are seeing how automation technology can have a huge impact on a patient's progress by implementing bots for processes, such as simplifying patient appointment scheduling, streamlining account settlements and managing healthcare workflows. All of this time saved can go right back into patient care."

 

Share:
Print
Post Your Comment
Please write the answer of the below question for security verification.
ADD TO EYE OF RIYADH
RELATED NEWS
MOST POPULAR
Samsung honors UAE's Frontline Workers
Samsung honors UAE's Frontline Workers
Monday 3 August, 2020 11:33