SAMACO Automotive Company, the exclusive dealer of the Audi brand in the Kingdom of Saudi Arabia, continues to develop its after-sales
services to achieve the satisfaction of its clients, through the 4Plus service package program that has been effectively implemented since August 2020. The "Audi 4Plus" service, which provides value for the costs of servicing cars older than 4 years, represents the company's enthusiasm to provide real customer peace of mind at exceptional value. 4Plus service packages are being provided through all Audi service centers across the Kingdom by skilled factory trained technicians, in a professional manner that meets the client’s requirements.
SAMACO Automotive confirms that its distinction in after-sales service is an ultimate priority and an integral part of the sales strategy of Audi as the role of the dealer does not end when the car is sold and delivered to the customer. It goes beyond that to other services, the most important of which is periodic maintenance, technical examination, and monthly follow-ups, in addition to the availability of all supporting factors for after-sales services, and authentic spare parts.
The "Audi 4Plus" service, which provides value for the costs of servicing cars older than 4 years, represents the company's keenness to provide real customer peace of mind at exceptional value. In addition, using original spare parts is key to keeping the vehicle in ideal condition as all Audi original parts come with a two-year warranty from the company. The use of original spare parts reassures clients that their car will function efficiently for a long period of time, which leads to cost savings over the long run.
Neil Lines, General Manager of Audi Saudi Arabia, is keen to follow the development process in after-sales services and the provision of original spare parts. He expressed: “Regular servicing through our network of approved Audi Service Centers, ensures our customers can relax, in the knowledge that their car continues to perform at its best. We know that in most cases, servicing at an approved centre can even enhance the value of the car. We recognize that as cars get older, servicing costs can be a worry – therefore we introduced Audi 4Plus. Prices start from just SAR 999 inclusive of VAT – exceptional value, when you consider that this includes Audi Genuine Parts and the expertise of an Audi trained Technician”.