Tourism & Hospitality | Tuesday 31 May, 2016 3:18 am |

Qatar Airways has been awarded a prestigious Gold Award at the MENA Digital Awards for providing exceptional search engine marketing to ensure customers have a seamless digital experience when searching for information on qatarairways.com 

The accolade underlines the airline’s commitment to improving its online customer experience by providing a website that is visually striking, responsive and user-friendly, has relevant content that is desirable to customers and is easy to navigate.  Qatar Airways was commended for its targeted use of search engine marketing to provide customers with easy access to the Qatar Airways services they require.

With a multitude of options available on qatarairways.com customers can plan their travel by comparing multiple destination prices and connectivity times at a glance before making a booking. Additionally, customers are able to manage and modify their bookings, and customise their travel experience as they desire with access to exclusive deals on hotels, cars and travel extras. 

Qatar Airways Senior Vice President Commercial Operations, Mr. Arved von zur Muehlen, said: “Qatar Airways has a strong commitment to innovation and excellence, and we are very proud to be recognised as a leader in the field of e-marketing by this panel of service experts. 

“We have optimised the speed, structure and content of our website to help our customers find the information they need to book and manage their global travel plans, across multiple devices and in their preferred language, enhancing their search and overall experience of QatarAirways.com.in a user friendly manner.”

Customers can explore Qatar Airways’ current promotions via the website, in addition to enjoying a number of exclusive benefits, which include earning extra miles on the airline’s frequent flyer programme, Qatar Airways Privilege Club. 

High among customers’ online priorities is the ability to complete bookings using quick and secure payment methods, as well as the ability to choose from multiple payment channels; as such Qatar Airways offers a vast selection of payment methods including credit cards, Paypal, mobile wallet and the option to pay at a bank.