Available through Smart and E-Services-
The Ministry of Health and Prevention, MoHAP, stated that 23 health facilities in 6 emirates, including 10 hospitals provide the health card issuance and renewal. Emirati citizens and GCC citizens and residents are entitled to get this service, which is also available via MoHAP E-services or typing centers,
This is in line the Cabinet Resolution No. 18 of 2013, which linked the provision of health services to the health card.
The service is provided by MoHAP’s Health Registration Department and it enables health cardholders to obtain medical services at any of MoHAP’s health facilities. The people of determination are also entitled to obtain this service free of charge through health registration outlets in medical areas after attaching the necessary documents including a medical report issued and approved by a government hospital, a valid passport, ID and a residence permit.
This comes as part of the ministry’s keenness to provide health care services to the people of determination in a simple and easy way, commensurate with their circumstances and to integrate them into society optimally.
The issuance of a health card is linked to a valid ID which may replace the health card. The card validity for Emiratis and GCC citizens is four years and one-year renewable for non-citizens.
Enhancing Smart Services
MoHAP explained that activating such services come as part of the precautionary and preventive measures taken by the country to curb the spread of the new coronavirus (COVID-19).
The ministry added: “We are in the process of further promoting our electronic channels to have easy access to our services after the temporary closure of some of customer happiness centers.”
“The provision of these services is aligned with the government’s trends in terms of the smart transformation of services and making them available to customers. This would help improve the governmental performance of institutions and enhance the customer’s confidence,” said MoHAP.
“These services are part of our endeavors to provide comprehensive and innovative health services, at all levels, and to foster the use of smart services and make them available to our customers. This would help improve the performance of government institutions and enhance the confidence of the customer,”.
“We continue to develop our services and to actively participate in developing policies and strategies, as well as to align with the qualitative transformations of the country and the aspirations of the wise leadership in terms of exploring the future and enhancing the vision of the UAE to be among the world’s best governments 2021,”
The Health Ministry underlined its keenness to streamline the provision of health services in general and to the people of determination particularly. This ensures that customers have access to easy, simplified, efficient and transparent government services around the clock that meet needs and expectations.
MoHAP Highlighted the efforts made to provide its services through electronic and smart channels, especially for people of determination pursuant to the directives of the UAE Government to empower and give them priority in government services and procedures.
Those who are willing to apply for a new health card can submit the applications through the smart service in a typing center or through the electronic service for individual users, service provision centers in health registration centers, or companies registered in the system. The categories available are (citizen, GCC, expatriate, and people of determination).
This service aims to save visitor’s time and effort to make health registration transactions and alleviate the pressure on health registration departments in medical districts. This comes as part of MoHAP’s efforts to provide citizens and residents with world-class health and administrative services in accordance with the highest international practices,” she concluded.
• Health Card Issuance Service https://bit.ly/2UiYnzs
• Health Card Renewal Service https://bit.ly/3901l16
• Issuing a health card for people of determination: https://bit.ly/2WlFWge