Technology & IT | Sunday 11 October, 2015 4:04 am |

Mobily took the initiative to communicate with its high-value customers specially “Raqi” customers to get the new iPhone 6S and 6S Plus smartphones, in order to appreciate the value of this customers segment. Mobily’s allows its high-value customers to get the new iPhone in the launching night in 10th of October starting from 12 AM to 3:00 AM as a kind of recognition and appreciation of their loyalty, to be the first to get on the new iPhone on the launching night.

Mobily is considered the sole operator in the Kingdom, which opened specific branches dedicated to its high-value customers, to ensure a fast and distinctive customer service based on the confidence entrusted by its customers. These distinctive services represent great importance to Mobily and its subscribers as well. Accordingly the company has allocated three main branches in Riyadh, Jeddah and Dammam to serve senior customers in an effort to provide high-level services to this segment of customers.

High-value customers especially “Raqi” customer enjoy a lot of interesting benefits, which are not available in other packages in the Kingdom. For instance, Raqi customers have unlimited voice calls within the network, 2000 minutes across the other networks and 200 minutes international calls. Moreover, they enjoy free unlimited internet roaming in 50 countries worldwide such USA, UK, France, Turkey, Egypt, UAE, Bahrain and Jordan.

It is worth mentioning that senior customers care centres in Mobily are equipped with specialized personnel in providing the best products and services which are specifically designed to meet the needs of this segment of the company's subscribers and fulfill their requirements. In this respect Mobily is following the highest international standards in providing the best and effective service for its customers.