‘My Clinic’, one of the leading healthcare companies in Saudi Arabia, was crowned once again for its exceptional services as a local healthcare powerhouse in 2019. For the second year in a row, the International Finance Magazine awards ‘My Clinic’ with two prestigious accolades in recognition of its devoted efforts.
Named “Best Clinic for Patient Care and Patient Experience” and awarded for the “Most Innovative Corporate Wellness Initiative”, ‘My Clinic’ continues to raise the bar and widen its horizons year after year. This new milestone is yet another achievement that stresses the company’s pivotal role amid the industry’s local and regional elites.
The awards ceremony, which was recently held in Dubai, honored the winners of each category following a thorough evaluation led by an independent panel of certified research experts. The magazine collects data for each category and names the best performing entities who undergo a series of assessments prior to being titled winners in their respective lines of business.
“We have always strived to exceed expectations and provide our patients with the best possible services out there. We are pleased to be present here today and to be acknowledged for the second consecutive year as a top performer in Saudi and the region,” said Fehr Nazer, General Manager of My Clinic. “We are proud to be named one of the best Saudi healthcare companies that abide by the highest global standards. We will also ensure a steady flow of excellent services easily accessible to all patients alike.”
He then added: “Our patients stand at the top of our priorities. Since the company’s inception, we have made sure to employ a highly competent medical team that can attend to their needs. Today’s win reaffirms our commitment towards them, taking it a step further with the introduction of a myriad of innovative e-services that are both swift and accurate.”
Speaking on the award recognition, Eman Serafi, Marketing and Business Development Head at My Clinic said: “My Clinic is one of the very few in the market to have launched state-of-the-art healthcare programs curated to corporate businesses and their teams. It is within our mandate to provide them with a detailed report following the analysis of their health status. Our team of experts from doctors to consultants then recommend their interactive preventive and educational programs which are in turn carried on by the marketing team. The latter would fine-tune the programs prior to delivering the final material to our employees.”
The company also joins together a prestigious team of affiliated physicians and clinical staff comprised of 97% skilled and qualified Saudis, holding the highest qualifications from the American, European and Canadian Medical Associations. They were carefully filtered and picked based on customers’ feedback and preference.
My Clinic endeavors to provide high-quality services to customers from the moment they set foot into the center. These services include a free Valet Parking service for customers; reducing waiting time until the doctor's appointment; and providing all types of services required by patients at one reception desk across all floors. The common reception desk handles all admissions, files’ opening, payment, appointments, insurance approval requests and delivery, among others; all of which save patients the hassle of commuting between several offices to finalize their procedures.