Business & Money | Monday 27 February, 2017 12:15 am |

 

 

Careem announces that it has expanded its on-demand offering to customers by introducing the option to book RTA operated Dubai Taxis on the app. In line with the mission to improve the quality of people’s lives through technology, this allows Careem to serve all budgets when it comes to booking a ride.

Existing customers will see the new “Taxi” car type as an option and new users to Careem will need to download the app from their app store and register an account to get started. No credit card details are needed to do so.

When selecting “Taxi” as the car type, Careem will then match them to the closest Dubai taxi in their area. The customer will see their app screen change to “booking confirmed” and they will see the taxi number on screen so that they can easily identify their driver.

The RTA will be notified of the booking and the customer’s mobile will be passed onto them, linking them to the booking. They may share the customer’s mobile number with their driver to ensure both parties successfully find each other.

Unlike booking Careem car types, the service does not offer customers email or SMS receipts, instead they will need to ask their driver for a paper receipt at the end of the journey.

All fares need to be settled in cash, or paid by credit card when the driver has a credit card machine available.

Commenting on the announcement, Faraz Syed, Managing Director of Careem, UAE said: “today marks history for us. We committed to make getting around town easier for everyone and now with the addition of Dubai Taxis to our service, we are able to do so. Not only are we making life better for customers, we are also providing more business for the drivers who come to Dubai with ambitions to better support their families back home. It’s great to be able to make a difference and we hope people will enjoy the freedom of booking a Dubai taxi from wherever they are, whenever they need to”.

 

Please find a bespoke video on how to use the new RTA system on Careem - https://we.tl/pjdIFK6AOe

 

 

About Careem

Careem is the region’s leading ride-hailing service that provides reliable, safe and affordable transportation choices via a mobile app, on the web and through a call center. Careem is a pioneer in the region’s “sharing economy”- its mission is to make people’s lives simpler and create millions of jobs. Established in July 2012, Careem operates in more than 50 cities across 11 countries in the broader Middle East including North Africa, Turkey and Pakistan. www.careem.com