Business & Money | Saturday 3 November, 2018 9:39 pm |

Keeping with its tradition, UAE Exchange, a leading money transfer, foreign exchange and payments solutions brand, is celebrating its annual Customer Month in the UAE. This year’s theme is “Life made simple, smiles are now instant” which reiterates the brand’s commitment to service excellence across its global markets.

 

The entire campaign period, on till 10 November 2018, will witness various customer engagement initiatives. Customers and frontline staff will be recognised and rewarded for their patronage and exemplary service respectively, while customer service teams who have demonstrated excellence in driving process improvements, and implementing innovative solutions to enhance customer experience will be awarded special recognition.

 

The brand will also be conducting trainings, team-building activities, and contests that will emphasise on the importance of customer happiness and service excellence.

 

Started in 2011, the annual tradition of Customer Month for UAE Exchange not only cements the central role of customer happiness in everything it does but is a reminder for the brand’s global teams that its success stems from constantly enhancing the customers’ experience. 

About UAE Exchange

UAE Exchange is a leading financial services brand, born in the United Arab Emirates in 1980. The brand offers a full suite of diversified and innovative financial solutions in money transfer, foreign exchange and payments solutions. The customer-centric ethos combined with a quality-driven approach, constant innovation in products and processes, and the deployment of latest technological advancements sets UAE Exchange apart from its peers. The brand has been globally recognised and awarded for its corporate citizenship, customer service initiatives and business excellence such as Dubai Quality Gold Award, Mohammed Bin Rashid Al Maktoum Business Award, Great Place to Work Award, Emiratisation Award, Sheikh Khalifa Excellence Award etc. UAE Exchange has partnered with leading institutions such as Emirates Foundation and Dubai Cares, and is a member of World Economic Forum and the United Nations Global Compact. For more information, visit the UAE Exchange website: www.uaeexchange.com