MEC, recently appointed by Panasonic as its official distributor for major appliances, says facility is redesigned as an important hub for customers in the Saudi capital Modern Electronics Company (MEC) has announced the official inauguration of its newly revamped service centre in Riyadh. MEC, a company known as a leader in Saudi Arabia's consumer electronics industry, was recently appointed by Panasonic as its official distributor for major appliances across the Kingdom.
The redesigned facility, comprises of 975 sqm of service centre space, is manned by expertly trained technicians as well as fully-equipped to deliver efficient maintenance and repairs services. Raising the bar high in the industry, it features an unconventional design and layout like no other in order to provide the highest level of after-sales services, for exceptional customer satisfaction.
The inauguration ceremony was graced by Mr. Wajih Beiruti – Chief Executive Officer, Modern Electronics Company (MEC) and Mr. Hiroyuki Shibutani – Managing Director, Panasonic Marketing Middle East & Africa (PMMAF).
Mr. Asem Abdullah Alhumaid – Service Director, Modern Electronics Company (MEC), said: “We are extremely proud to unveil this state-of-the-art service centre for our customers. This redesigned facility is vital to our goal of realizing our value proposition of listening, responding, and delivering solutions to the customers. Now more than ever, we are committed to building stronger ties with them and this service centre will, no doubt, help us be more responsive in meeting their needs, therefore taking MEC a step further in exceeding our customers’ expectations.”
Meanwhile, Mr. Anthony Peter - Director, Customer Service, Panasonic Marketing Middle East & Africa (PMMAF), spoke about the significance of MEC’s service centre. “Congratulations to Modern Electronic Company on the successful opening of this remodelled service centre. Our motto is to help customers lead the best life and we strongly believe that providing seamless and convenient after-sales service is vital for enhancing customer experience. We are extremely proud to have a partner like MEC that is committed to deliver best-in-class service solutions to the customers.”
The Modern Electronics Company Service Centre is located at Qurtuba District, Riyadh, Kingdom of Saudi Arabia, and is open Sun-Thu 9 am to 6 pm.