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Eye of Riyadh
Eye of Riyadh
Business & Money | Sunday 3 May, 2020 4:11 am |

Cisco Continues Commitment to Customers and Partners with $2.5B in Financing to Support Business Resiliency

As part of Cisco’s commitment to help customers and partners globally navigate an evolving landscape, the company has introduced a new Business Resiliency Program in the Kingdom. 


Offered through Cisco Capital, the vendor financing business within Cisco, and designed to help mitigate financial challenges resulting from the Covid-19 pandemic, this program includes $2.5 billion in financing to provide organizations globally with access to the solutions they need to keep their businesses running and productive, their employees safe and support their communities during these unprecedented times.


"Cisco's customers and partners are under enormous pressure to keep their businesses connected while remaining productive and secure," said Chuck Robbins, Chairman and CEO of Cisco. "Whether it's technology, financing or helping those most in need, Cisco is committed to working together to fight this pandemic on every front."

Cash flow is a top concern for Cisco customers and partners in the current environment. The new Business Resiliency Program offered by Cisco Capital includes an up-front 90-day payment holiday and allows a customer to defer 95 percent of the cost of a new product or solution until 2021, which in turn protects their business and increases their existing cash flow. Starting in January 2021, customers would then make a monthly payment based on the total financed amount and the remaining term of the financing. All Cisco solutions are eligible for this program, including hardware, software and services as well as up to five percent of partner provided services, such as installation.


The program also offers support to Cisco’s 60,000-global partner ecosystem. The Business Resiliency Program will help partners provide an additional solution to better serve customers, without any change to their own financial situation, in this challenging business environment. It will accelerate their sales cycles and allow partners to offer their customers payment solutions to better manage their cash flow.

In addition, Cisco Capital is supporting customers and partners through Cisco Refresh, the Cisco certified remanufactured product portfolio, to help with budget constraints. Cisco Refresh offers a wider range of products and further discounts and promotions to help customers and partners receive competitivity priced, pre-owned products quickly and easily. Cisco Refresh solutions are also eligible for the Business Resiliency Program where 95 percent of the cost can be deferred until 2021.


“In today’s climate, businesses the world-over are facing shared challenges. Saudi Arabia’s government is working tirelessly to maintain business continuity and safeguard public welfare, and Cisco’s local rollout of the Business Resiliency Program represents our shared efforts to support local enterprise. Our focus remains on empowering businesses to advance their networking and collaboration infrastructure, without the worry of financial constraints during these times. Cisco’s aim is to empower each business to keep its own world moving, and how we can help achieve this is by ensuring business connectivity, productivity and security are maintained,” said Reem Asaad, Vice President, Cisco Middle East and Africa.

The Business Resiliency Program from Cisco Capital is part of Cisco’s overall commitment to supporting customers, partners and communities through the Covid-19 pandemic. Cisco recently committed $225 million in cash, in-kind, and planned-giving to support both the global and local response. This includes technology and financial support for non-profits, first responders and governments. Cisco is also empowering customers and partners with its free Webex and Security offers enabling them to stay securely connected and productive during this time. 

For more information see:  

  • Business Resiliency Program for Customers
  • Business Resiliency Program for Partners
  • Executive Blog from Chuck Robbins: Committing $225 million to global COVID-19 response
  • Executive Blog from Oliver Tuszik: Helping Partners Support Customer Business Continuity
  • Supporting Business Continuity During the COVID-19 Pandemic
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