Al Bandar Rotana, a luxury five-star hotel with a prime waterfront, has been recognized by TripAdvisor, world’s largest travel platform, as one of the best tourism establishments in terms of service, quality, customer satisfaction for 2021.
Ayman Ashor, Cluster General Manager, Al Bandar Rotana and Arjaan by Rotana mentioned that the TripAdvisor’s recognition is a milestone for his property and a remarkable achievement for the entire team of Al Bandar Rotana despite the COVID-19 challenges.
“This honour is based on guests reviews who enjoyed their stay at Al Bandar Rotana Hotel Dubai, Creek and felt home and safe since Al Bandar Rotana and as part of Rotana Safe Space programme has been fully and properly applied to be secure and guarantee their health & safety.”
The Safe Space Campaign aims to offer a contactless experience to all guests’ barcodes and applying all disinfection measures to contain the spread of virus.
“We appreciate and encourage every review and deal with full attention as we seek to always offer best services and exceed guest expectations in all aspects.” Ashor added.
Ashor echoed that they were working closely with the local authorities in implementing all measures to guarantee a worry-free stay for all guests.
Al Bandar Rotana has also launched a new campaign with very attractive rates for this summer by offering Rotana Rewards Select with 20 per cent off the lowest public rate, with no restrictions on the length of stay, extra bed for free on all room categories for family stays, kids under 6 eat and drink for free and 50% off for children up to 12 years old.
Rotana currently manages a portfolio of over 100 properties throughout the Middle East, Africa and Turkey, with an aggressive expansion plan in place. Rotana has chosen to acknowledge how precious time is by making all time spent in their range of hotels ‘Treasured Time’. This means Rotana has pledged to understand and meet the individual needs of all guests. In so doing, Rotana has evolved its product brands to include, Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana and The Residences by Rotana. Treasured Time. The Rotana promise to you.