At CiscoLive! Digital, the virtual event attended by over 100,000 customers, partners and members of the public, Cisco announced a new portfolio of solutions focused on business resiliency. In this uncertain world, keeping businesses up and running has become a major focus for business leaders. According to CFO’s surveyed in the fifth PwC COVID-19 CFO Pulse Survey, organizations’ highest focus is on changing workplace safety measures and requirements (87%) as they transition back to the workplace. In addition, close to half of all CFO’s say their companies will make remote work a permanent option for roles that allow it. Cisco’s new portfolio addresses both these key challenges head-on; the need to enable a secure remote workforce and the requirement to support a trusted workplace.
As organizations grappled with their initial response to the pandemic, many embraced solutions focused on business continuity, working with Cisco Customer Experience (CX) and Cisco partners to keep their organization running and productive, at speed and scale. In the next phase of response to the pandemic and in preparation for future events, CIOs, IT and operations leaders are focused on implementing an IT environment that will adapt and learn from the lessons of the past few months. A majority (72%) of CFO respondents to the PwC survey expected greater resilience and agility to be byproducts of the pandemic experience, along with 49% saying their technology investments they are making during this time will position them better for the long term.
“Over the past several months we’ve seen major disruption to many industries and organizations at a pace like never before. Businesses that once mapped digital strategy in one to three-year periods have been required to scale their initiatives essentially overnight.” Said Chuck Robbins, Chairman and CEO, Cisco. “Cisco’s new business resiliency portfolio will help customers reevaluate their business strategies and implement solutions more quickly and easily than ever before.”
Developed from Cisco’s experience of supporting thousands of customers through the COVID-19 pandemic to date, the business resiliency portfolio offers industry solutions including healthcare and education, simpler consumption models and services to accelerate impact for customers. The portfolio will continue to expand to cover areas such as social distancing in the workplace, effective virtual employee engagement at scale and pop-up connected clinics. Highlights of the new portfolio are listed below:
Healthcare and Education organizations found their operations immediately disrupted during this pandemic. With Cisco’s support, within days, many were able to turn on distance learning, or to transition to virtual administration and ramp telehealth visits quickly. Cisco continues to support their resiliency and transformation. New solutions for these industries include:
“Babson College’s trusted relationship with Cisco - leveraging its networking equipment as well as its safe and reliable Webex and Teams platforms - enabled us to quickly transition all 650 courses plus 100% of our students, faculty, and staff to fully online.” Said Dr. Phil Knutel, Vice President and Chief Information Officer of Babson College.
“As businesses around the world experience a major disruption, Cisco’s contribution to digital transformation is now more significant than ever. We aim to continue providing businesses with more intuitive solutions to help businesses cope with rapid, major infrastructure changes, security issues and the evolution of software and applications.” said Reem Asaad, Vice President, Cisco Middle East and Africa.
Secure Remote Workforce Solutions
Customers turned to Cisco during the pandemic to enable workforce productivity with secure, scalable, solutions. These are now available as packaged solutions to support organizations as they discover more about what enhancements are needed to their initial approach, including:
Trusted Workplace Solutions
Organizations are grappling with their journey to the next normal, including how to facilitate a safe “return to office”, and power new business models and modes of work that support requirements for employee and customer safety. Cisco will support this transition with solutions such as: