On the occasion of International Day of Happiness, award-winning Dunes Hotel Apartments today officially announced the launch of ‘Hi’ the chain’s brand new Happiness Initiative.
“Inspired by Dubai’s National Happiness and Positivity Programme we wanted to launch a corporate initiative focused on spreading joyfulness and creating a positive environment for guests and employees alike. At its heart, Hi is about celebrating everyday happiness and delighting our guests by going over and beyond the line of duty. It is also about continuing to make our employees feel valuable and making Dunes a happier place to work. Our focus as an organization will be about creating little moments of surprise and personal, genuine and happy human interactions everyday” enthused Faisal Abdul Rahman, General Manager, Dunes Hotel Apartments.
The program will add a dose of cheer by introducing happiness actions across its day-to-day functions at Front Desk, Room Service, F&B, HR and Dunes Hadiya – the chain’s loyalty program. Dunes has also recruited, from among its front line staff, 1 Happiness Ambassador per property to lead the initiative. The Ambassadors, selected based on their positive attitude and track record for customer service excellence, will be specially trained and given a free rein to use personal initiative and creativity to surprise and delight guests.
The apartment chain also plans to create a community Happiness Zone for guests to meet, mingle and engage in simple activities together.
Dunes Happiness Ambassadors Elias Rebello, Maria Floricar and Siraj Uddin at the launch
About Dunes Hotel Apartments
Dunes Hotel Apartments, the hospitality division of Al Harbi Real Estate, opened the doors to its first property in 2007. Since then, the hotel apartment chain has earned a reputation for best-in-class accommodation and superior service standards. With 3 branches in Dubai located conveniently in Al Barsha, Oud Metha and Muhaisnah, Dunes Hotel Apartments offers a range of well equipped and fully furnished accommodation options ranging from fully fitted studios to 1-bedroom, 2-bedroom and 3-bedroom connected apartments, available on a daily, weekly, monthly or yearly basis. Dunes is halal friendly with a Crescent Rating 5 and more recently the properties underwent a facilities upgrade to make it more welcoming for physically challenged guests. A winner of several international and regional accolades including the Haute Grandeur Global Hotel Awards 2016, World Luxury Hotel Awards (2016, 2015, 2013), Hotelier Express Award (2017) and TripAdvisor Excellence Award (2016, 2014, 2011), Dunes Hotel Apartments cater tastefully to corporate clients and discerning leisure travelers looking for a custom-made package stay with a difference