Cars & Autos | Wednesday 7 June, 2017 2:00 pm |

Arabian Automobiles Company, the flagship company of AW Rostamani Group and the exclusive dealer for INFINITI in Dubai, Sharjah and the Northern Emirates, has been recognised as the leading National Sales Company (NSC) in the INFINITI Middle East FY16 Quality Excellence Programme.

The INFINITI Middle East FY16 Quality Award was presented by President of INFINITI, Mr Roland Kruger in Japan and received by Mr Khalid Rostamani, Vice Chairman of AW Rostamani Group and Mr. Michel Ayat Chief Executive Officer of Arabian Automobiles Company. Arabian Automobiles was the first ever NSC to win the award in the year 2016, making this the second year running that the company has secured the top honour.

Mr Michel Ayat commented: “We are honoured to have received this award for the second consecutive year, which is a testament to our consistent operational excellence and exceptional customer service. INFINITI’s Quality Excellence Programme involves a rigorous ranking process that encompasses a comprehensive range of quality standards, so we can say with full confidence that we offer our customers the very best across every touch point. The award embodies our ambition to constantly improve our services and operations, and I know that it will motivate our dedicated teams to continue raising the bar for future quality.”

INFINITI’s Middle East Quality Excellence Programme was designed to enhance operational excellence across the company’s partners. The ranking process reflects the company’s scrupulous quality standards, including a customer satisfaction index, accurate reporting of sales and after sales, marketing analysis, and unannounced shopping sessions and test drives conducted by impartial assessors.

Arabian Automobiles is the most awarded automotive distributor in the region and recently became the first Automotive Company in the UAE to be recognised with the prestigious Dubai Quality Gold Award. The INFINITI Middle East FY16 Quality Award joins a growing roster of accolades that are ringing endorsements of the company’s continuous focus on operational excellence.